Privacy Policy

Effective Date: June 16, 2025

At Kapital Insurance Inc, we are committed to protecting the privacy and confidentiality of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, whether online, over the phone, or in person.

1. Information We Collect

We collect various types of information necessary to provide you with insurance brokerage services. This may include:

• Personal Identification Information: Name, address, phone number, email address, date of birth, social security number (or other government identification numbers), driver's license number.
• Financial Information: Bank account details, credit card information (for payment purposes only), income, assets, liabilities, credit history, and other financial data relevant to insurance underwriting.
• Health Information (for life insurance): Medical history, current health status, prescription information, and other health-related data as required by insurance carriers. (Note: Special care must be taken with health information due to HIPAA or similar regulations).
• Policy Information: Details about your current or past insurance policies, claims history, and coverage needs.
• Demographic Information: Marital status, occupation, family information.
• Website Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, and other technical data collected through cookies and similar technologies when you visit our website.
• Communications: Records of your interactions with us, including emails, phone calls, and in-person discussions.

2. How We Collect Information

We collect information from various sources, including:

• Directly from You: When you complete applications, forms, communicate with us via phone, email, our website, or in person.
• From Insurance Companies: Information provided by insurers during the application, underwriting, or claims process.
• From Third Parties: With your consent, we may obtain information from consumer reporting agencies, motor vehicle departments, family members, or other third-party sources as permitted by law to verify information or assess risk.
• Publicly Available Sources: Information from public records or government entities.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Insurance Brokerage Services: 
  • Assessing your insurance needs and providing quotes.
  • Processing applications for insurance policies.
  • Communicating with insurance companies on your behalf.
  • Servicing your policies, including renewals, endorsements, and claims assistance.
• Communication: To contact you regarding your policies, services, updates, or important information.
• Customer Service: To respond to your inquiries and provide support.
• Marketing (mainly in house for the purpose of cross-sell marketing): To offer you other products or services that may be of interest to you. You will have the option to opt-out of marketing communications. 
• Internal Operations: For data analysis, audits, and other internal business purposes.

4. How We Share Your Information

We may share your information with the following parties, only as necessary and as permitted by law:

• Insurance Companies: To obtain quotes, submit applications, and service your insurance policies.
• Regulatory and Law Enforcement Authorities: When required by law or in response to a valid legal process (e.g., subpoena, court order).
• With Your Consent: For any other purpose with your explicit consent.

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Access controls and authentication procedures.
• Regular security assessments and employee training.
• Security measures  such as anti virus systems, etc. 

Despite our efforts, no security system is completely impenetrable. We cannot guarantee the absolute security of your information.

6. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to request access to the personal information we hold about you.
• Correction/Rectification: The right to request correction of inaccurate or incomplete information.
• Deletion/Erasure: The right to request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: The right to opt-out of receiving marketing communications from us.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section above. We may require you to verify your identity before processing your request.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your Browse experience, analyze website usage, and for marketing purposes. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated "Effective Date." We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us using the information provided in the "Contact Us" section above. We may require you to verify your identity before processing your request.